At Dear Frances, we are committed to providing an inclusive and accessible experience for all visitors, regardless of ability or technology. We strive to ensure that our website is usable, navigable, and enjoyable by everyone.

We follow accessibility best practices and aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards wherever feasible, in recognition of their wide acceptance as the preferred benchmark for accessibility.

Accessibility Features

To support accessibility across the website, we have implemented features and tools including:

  • Adjustable font size

  • High contrast and low contrast modes

  • Highlighted links for visibility

  • Adjustable line height and letter spacing

  • Adjustable text alignment

  • Controls to stop animations

  • Ability to mute sound

  • Ability to hide images

  • A screen-reader-friendly browsing experience

  • A dedicated accessibility menu, accessible via the accessibility tool

Accessibility Tool

An accessibility widget is available on every page. This tool allows you to customise your browsing experience according to your needs, using the features listed above.

Ongoing Improvements

We continue to review and improve our site’s accessibility as standards and technologies evolve. While we strive for the highest level of accessibility, there may still be areas where improvement is possible.

Feedback and Assistance

If you encounter any difficulty accessing content on our site, have suggestions to improve accessibility, or need assistance completing a purchase, please contact us:

Email: info@dearfrances.com

Thank you for visiting Dear Frances.